About Us

Bespoke Diamonds is a prestigious online jeweller. Our team consists of professional diamond buyers, master goldsmiths, innovative jewellery designers and friendly and helpful administrators. Bespoke Diamonds is an accredited member of the British Jewellers Association (BJA) and Gemmological Association and Gem Testing Laboratory of Gt. Britain (GAGTL). We believe in providing high quality and unique jewellery to suit everybody's budget. All our bespoke pieces are handmade and as with our ready to wear collection, are finished to the highest quality. We have been in business for four years and during that time have gained an excellent reputation within our field. Bespoke Diamonds is registered in the UK our VAT number is GB 833 0672 42

Opening times

The website is open all day, every day and emails will be answered no later than the next working day. If you would prefer to talk to one of our consultants we are open for calls Monday to Saturday 11am til 5pm and Sundays 11am until 3pm. We are also able to see people face to face during these times please call 01273 204481 to make an appointment.

Services

As well as selling and making high quality ready to wear and bespoke jewellery and diamonds we provide services including professional engraving, repairs to all types of jewellery, resizing rings, setting of gems, cleaning, polishing and replating. As we have our own workshop on site we are able to offer these services at greatly reduced prices of 40% below retail. We can also produce professional valuations of your jewellery for insurance purposes and pay best cash prices for old or unwanted jeweller, part exchanges are also welcome. Please call 01273 204481 if you have any questions or enquiries.

How are we able to sell such high quality jewellery at such competitive prices?

As we are essentially an online company, we do not have the same overheads as retail jewellers and can therefore pass these savings onto our customers. Our buyers also have a minimum of seven years experience within the trade, enabling them to source the best quality stones and metals for the lowest prices.

Where do we get our diamonds from and are they conflict free?

We can assure you that all diamonds sold by Bespoke Diamonds are conflict free. We have an active ethical diamond policy which involves all suppliers of loose diamonds to us must be signed up and adhere to the UN resolution on conflict diamonds (The Kimberley Process).

The Kimberley Process is designed to stop the sale of illicit rough diamonds funding conflicts in Africa and elsewhere being sold into the jewellery diamond market mainly in the west. The way this is done is the rough diamonds mined from legitimate sources are packaged in a tamper proof box together with a certificate of provenance and contents are then exported to reputable diamond cutters in Antwerp or Mumbai etc. These companies will then check package and contents before cutting the legitimate diamonds. Any abnormalities would be refused and reported the World Diamond Council and the UN. The cut diamonds are then sold to companies like ourselves with invoices stating, by law, that the diamond herein are guaranteed conflict free. We then certificate the diamonds independently (GIA or IGI) for qualities and when we sell diamonds/jewellery we also state this on our invoices for our customers' peace of mind.All our supplier invoices are available for you to see if required.

We did think about using only Canadian diamonds at one time to totally distance ourselves from conflict diamonds but realised, after deliberation, the good that legitimate diamond trading does for the continent of Africa and let's face it North America hardly needs our trade. As one of its major resources, diamonds are helping transform Africa and the lives of its people. Diamonds and diamond revenues are making a difference in Africa by providing jobs, building hospitals and roads and funding education.

We are also in the process of making all our gold and platinum suppliers give us the same assurances of the provenance of their goods as we feel this is just as important as diamonds.

For more information on the Kimberley Process (UN conflict diamond resolution) click here.

How do we send finished items to our customers?

All pieces come beautifully packaged and can be sent to your billing address by registered post. Alternatively you can make an appointment to collect your purchase in person from our offices. We have a full refund/exchange policy.