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Privacy Policy

 

What personal information do we collect?

Here at Bespoke Diamonds are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.  This policy sets out how we use and protect this information.  If you have a complaint with regard to our privacy policy or you believe we may have incorrectly handled your personal information please contact us immediately.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Bespoke Diamonds web pages without telling us who you are or revealing any Personal Information about yourself.  We keep a record of your purchases and correspondence with us which means that we can send you the most relevant product information and offers.

Bespoke Diamonds strives to comply with all applicable laws around the globe that are designed to protect your privacy.

 

Protecting your privacy

You may choose whether or not to provide Personal Information to Bespoke Diamonds. The notice we intend to provide where we collect Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of our website, but you may be unable to access certain options, offers, and services that involve our interaction with you.

If you opt to have a relationship with Bespoke Diamonds such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

 

Cookies

Some of our Web pages use "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may not be able to view certain parts of the website and may need to re-enter your user name and password.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

The European Union Directive on Privacy and Electronic Communications (which came into force in July 2002) recognises that cookies are a "legitimate and useful tool" for many activities, including the verification of web users' identities. The Directive makes it compulsory for websites to inform users if cookies are being used and to provide some information about how cookies are used, as set out here. For more information on this, go to http://www.aboutcookies.org/

 

Security

All purchases through Bespoke Diamonds website take place in a safe environment using the latest security technology to protect our customers. 

 

Access

To the extent that you do provide us with Personal Information, Union Jewellery wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting us should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to hi@unionjewellery.com and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.  

If you do register interest in receiving information about product alerts and promotional offers, we will continue to send you email newsletters unless you ask us not to do so.  If you decide at any time that you no longer wish to receive email notifications from us, please use the Unsubscribe option.

 
Third Parties

Bespoke Diamonds does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Bespoe Diamonds behalf unless we are required to do so by law.  Similarly, it is against our policy to sell, disclose, or distribute any Personal Information collected online without permission.

We may link to other websites and we cannot be responsible for the protection and privacy of any information which you may provide once you have left our website.  Please exercise caution and look at the privacy statements of such websites.

 
Our Commitment

Protecting your privacy online is an evolving area, and Bespoke Dimaonds website is constantly evolving to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at hello@bespokediamonds.com.

While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.  If you have read this policy and are still unsure about shopping with us online, please contact us directly and we can process your order by telephone.

 
Consent

By using this Web site, you consent to the terms of our Online Privacy Policy and to the processing of Personal Information for the purposes given above as well as those explained where we collect Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

This site is currently going through an update so some functionality will not work properly and prices may not be correct. Please contact us with any questions. Thank you for your patience.